Delivery information

Delivery areas

• Mainland Portugal : CTT (Portuguese postal service) or courier.
• Azores and Madeira : CTT (Portuguese postal service) or courier.
• International : CTT (Portuguese postal service) or courier (depending on destination)

Deliveries are made only on business days.

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Shipping costs

Shipping costs for orders over €6 are calculated at checkout.

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International orders (outside the European Union)

Orders may be subject to:

• Import duties
• Customs clearance expenses
• Local storage taxes and fees

These charges are the responsibility of the recipient. We have no control over these amounts nor can we predict their costs.

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Additional information

You must provide a valid address and be present to receive the delivery during normal delivery hours. Delays caused by absence or incorrect information are your responsibility.

Although rare, unforeseen logistical events can happen. In these cases, even if the carrier is responsible, our team is always available to help and resolve the issue as quickly as possible.

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